Case Study: Canine Country Club scales multi-location pet care operations with Gingr

Canine Country Club - Customer Case Study

Canine Country Club, a multi-purpose pet resort in Pennsylvania, faced operational challenges as it grew from one location with 10 employees to two locations with nearly 70 staff. The general manager, Tracy, was tasked with finding new software to manage a high volume of client data across both locations. They needed a web-based platform with a shared client database that was specifically designed for a pet business and easy for all employees to use.

The company implemented the Gingr software platform to address these needs. Tracy selected Gingr for its clean, user-friendly interface and its dependable customer service, which was accessible via a chat feature for quick questions. This solution allowed Canine Country Club to smoothly scale its business, efficiently navigating overnight bookings, grooming appointments, and play reservations across both locations while maintaining its commitment to providing personalized care for every pet.

Canine Country Club

Tracy

General Manager