Case Study: US-Based Pharmaceutical Company achieves audit-ready compliance and streamlined records management with Gimmal

How a Global Pharmaceutical Tackled Information Management After Acquisition

US-Based Pharmaceutical Company faced a major records and information management challenge after a 2019 acquisition: it needed an enterprise-class system to handle high volumes of inherited records (20,000+ lab notebooks), replace Excel and shared-drive workflows, and meet FDA and GLP requirements. The company engaged Gimmal for a scalable records management solution to address inconsistent processes, poor searchability, lack of version control, and a growing backlog from mergers and acquisitions.

Gimmal designed and implemented a compliance-driven records and information management system that batches, scans, tracks, and barcode-manages inventory across the Quality Control workflow. The solution delivered searchable, item-level tracking with mobile scanning, automatic updates, a permanent 21‑CFR Part 11 audit trail, and bulk import/export capabilities—giving the US-Based Pharmaceutical Company timely access to records, improved inventory control, and audit readiness for thousands of lab notebooks.