Case Study: Dlivrd saves 50 hours a week and speeds driver payments with GigSafe

Dlivrd Transforms Last-Mile Delivery with Automation, Saves 50 Hours Per Week with GigSafe

dlivrd, a last-mile white-glove delivery company, faced significant hurdles from complex labor laws and inefficient manual processes for driver onboarding, payments, and compliance. These challenges threatened scalability and the driver experience. To tackle this, dlivrd partnered with GigSafe to implement its contractor management platform, seeking to automate operations and mitigate compliance risks.

By utilizing GigSafe’s platform for automated onboarding, identity verification, and payment processing, dlivrd achieved substantial efficiency gains. The solution saved the company 50 hours per week in administrative tasks and reduced fixed costs per order. This allowed dlivrd to reinvest in driver support, leading to a 70% Net Promoter Score and dramatically improved driver retention.

Dlivrd

Chris RHeffernan

CEO and Founder