Case Study: Leading Healthcare Agency achieves 600% faster real-time message processing and $20M cost savings with GigaSpaces

Efficiency, Performance, And Scaling Improvements For Saas Provider

A leading healthcare agency that provides hosted pharmacy management services was constrained by disk-bound databases and an inability to scale, causing message backlogs, processing delays, timeouts and resource contention. These limitations prevented the real-time, data-driven analytics the company needed to optimize care, meet regulatory requirements and scale to millions of messages per day with sub-10-second response times.

The agency adopted GigaSpaces XAP—an in-memory data grid with dynamic, cloud-ready scaling and fast time-to-market—which eliminated the database bottleneck and auto-provisioned capacity on demand. Within five months they boosted message processing 600% (from 25 to 130 msgs/sec), processed over 4 million messages daily for 200,000+ patients with 9,000 rules in real time, reduced legacy load by 15% in phase 1, achieved 4x tenancy and an estimated $20M in five-year NPV savings, improving timeliness and quality of patient care.