Case Study: SoftBank Corp. boosts network efficiency and subscriber satisfaction with Gigamon

SoftBank Corp. Teams with Gigamon to Increase Network Efficiency and Enhance Subscriber Satisfaction

SoftBank Corp., a major Japanese mobile and fixed-line communications provider, sought to increase network efficiency and better understand its subscribers' data consumption. To address this, the company worked with Gigamon to implement its visibility fabric, aiming to enhance their customer experience management (CEM) tools.

The Gigamon solution, which included the GigaVUE-HC2 platform and GigaSMART GTP correlation, streamlined traffic monitoring and intelligently balanced loads. This resulted in significant capital and operational cost savings for SoftBank. Gigamon's technology optimized the required licensing by orders of magnitude, freeing up budget, while also providing the pervasive network visibility needed to customize offerings for high-value subscribers.

Softbank Corp.

Hideki Kurokawa

Deputy Manager