Case Study: The Connaught achieves a huge increase in gift voucher sales with Giftpro

The Connaught - Customer Case Study

The Connaught is a renovated 4‑star hotel in Bournemouth with 54 rooms that competes in a crowded local market and aims to maintain high guest engagement and ancillary revenue. To grow online gift voucher sales and better monetise stays and spa offerings, The Connaught partnered with Giftpro and adopted its online gift voucher platform.

Giftpro implemented its voucher solution for The Connaught in November 2014, providing an easy‑to‑manage, feature‑rich platform and ongoing professional support. As a result, The Connaught has seen a huge increase in voucher sales since going live, with the team quickly adopting new features and helping shape the product — delivering a measurable uplift in online voucher revenue for the hotel.

The Connaught

Simon Hartwell

Marketing Manager