Case Study: Harbour Hotels achieves a 52% increase in gift voucher sales with Giftpro

Harbour Hotels increase gift voucher sales by 52%

Harbour Hotels, one of the UK’s fastest-growing hospitality groups with 16 properties, needed to boost gift voucher sales and simplify how vouchers were sold across individual hotels. To address this, they turned to Giftpro’s gift voucher platform to better showcase offers and support hotel teams managing voucher sales.

Giftpro implemented individual online stores for each Harbour Hotels property, offering vouchers for stays, spa days and other experiences. Since switching to Giftpro, Harbour Hotels has recorded a 52% increase in gift voucher revenue, with positive feedback from hotel teams and praise for Giftpro’s responsive customer service.

Harbour Hotels

Emma Benney

Marketing Director