Case Study: United Communications Doubles Productivity with Giftbit

How United Communications doubled productivity

United Communications, a provider of internet, digital TV, and phone services, needed a faster and more reliable way to reward customers in its promotions. Before using Giftbit, the team spent too much time mailing physical gift cards and had to deal with shipping delays and timing risks.

With Giftbit’s digital rewards platform, United Communications could add funds, upload customer information, and send rewards instantly instead of mailing cards. The switch simplified the reward process, saved hours of work, improved customer satisfaction, and doubled productivity, while also giving the accounts payable team easier reporting and streamlined funding.

United Communications

Hunter Lisenby

Marketing Coordinator