Case Study: Axogen achieves faster payments and lower fees with GHX order-to-pay automation

Order-to-Pay Automation Improves Savings and Customer Relationships

Axogen, a developer of surgical solutions, faced significant inefficiencies and high costs due to manual order and payment processing. Their treasury team spent hours daily on data entry and logging into multiple portals, which increased errors and delayed payments. To address these challenges, Axogen engaged vendor GHX to implement its order-to-pay automation solutions, including the GHX Exchange for orders and ePay for payments.

By implementing GHX's automated solutions, Axogen streamlined its financial operations. The results were substantial, including a 50% reduction in administrative work, a 90% decrease in processing fees, and a 12-15% reduction in Days Sales Outstanding (DSO). These efficiencies freed up staff to focus on customer relationships and strategic growth, contributing to double-digit sales increases without adding new staff. Axogen credits GHX as a trusted partner fundamental to its improved scalability and financial health.

Axogen

Ralph Engle

Manager, Treasury & Financial Services