Case Study: Northwestern Medicine transforms procure-to-pay into a profit center with GHX ePay

Northwestern Medicine’s Procure-to-pay Workstream Goes Digital With Big Payoff

Northwestern Medicine, a health system in Illinois, faced significant challenges with its manual procure-to-pay workstream. An insufficient vendor master created erroneous data and a lack of visibility, which led to payment issues and strained supplier relationships. To address this, they partnered with GHX to digitize their processes.

GHX implemented its ePay solution and a digital supplier portal to automate the procure-to-pay workstream. This provided real-time visibility and streamlined communication. The results were transformative: 98% of payments became digital, annual rebates increased by 133%, and supplier relationships were strengthened. GHX helped turn Northwestern Medicine's accounts payable department into a profit center.

Northwestern Medicine

Amy Platis

Program Director of Finance, Accounts Payable