Case Study: Mount Sinai Health System achieves over $400K in contract savings with GHX Price Sync Managed Service

Mount Sinai Health System - Customer Case Study

Mount Sinai Health System, a large New York-area health system with multiple hospitals and disparate supply chain systems, was struggling to maintain accurate contract pricing across three item masters. The result was a 14% contract price exception rate, heavy manual follow-up for buyers, and limited staff time for more strategic work.

Mount Sinai Health System engaged GHX Price Sync Managed Service from GHX to improve contract pricing accuracy and compliance through the GHX Exchange. GHX implemented a case-based workflow to resolve pricing exceptions with trading partners, cutting the exception rate to below 0.5%, raising the contract match rate from about 60% to over 95%, and delivering more than $400K in contract savings in the first year.

Mount Sinai Health System