Case Study: a healthcare organization boosts rebate dollars with GHX ePay

Diversified E-payment Strategy Delivers on Rebate Goals

A healthcare organization sought to capture supplier rebates tied to electronic payments but faced challenges as its initial single-use account (SUA) program failed to meet its goals. The organization engaged with vendor GHX to implement its ePay cloud-based payment automation platform as part of a new, diversified e-payment strategy to overcome internal process issues and supplier resistance.

GHX implemented its ePay solution, providing an automated payment platform and active vendor engagement services to onboard suppliers. This diversification, combined with new internal processes and monitoring, led to a dramatic 680% increase in rebate dollars, from $65k to $507k in the first year. The solution also improved payment accuracy, process efficiency, and provided the healthcare organization with greater visibility and control over its finances.