Case Study: Phoebe Putney Health System achieves 99% paper-free invoicing with GHX eInvoicing

99% Paper-free Invoicing Achieved Through Ghx Einvoicing

Phoebe Putney Health System, a not-for-profit healthcare system in Southwest Georgia, faced significant challenges with its highly manual, paper-based invoicing process. Invoices were frequently lost or delayed, and the approval workflow was inefficient, taking up to three extra days. To address this, the organization partnered with vendor GHX to implement its GHX eInvoicing solution.

By implementing GHX eInvoicing, the health system achieved a 99% paper-free invoice process, creating a centralized and automated workflow. The solution from GHX provided greater visibility and efficiency, allowing the AP department to reduce staffing levels while processing the same volume. This streamlined process also enabled them to capture approximately $300,000 in previously missed accruals.

Phoebe Putney Health System

Lisa Armstrong

Accounting Manager