Case Study: Children’s of Alabama automates 90% of invoices with GHX eInvoicing

90% of invoices automated for improved efficiency and accuracy

Children's of Alabama, a major pediatric medical center, faced significant challenges with its manual, paper-based accounts payable process. The AP team was inundated with over 100,000 invoices annually, leading to errors, misplaced invoices, and an estimated 30-40 percent of department spend dedicated to manual processing. To achieve greater efficiency, visibility, and control, they partnered with vendor GHX to implement the GHX eInvoicing solution.

GHX provided an automated invoicing system that centralized invoice receipt into a single mailbox and used business rules for advanced exception handling and workflow automation. This solution from GHX automated 90% of the hospital's invoices, removed hours of manual work each week, and provided full visibility into the approval process and liability. The results included a streamlined approval process, greater control over payments, and a direct positive impact on the organization's bottom line.

Children’s of Alabama

Chuck Payne

Director of Disbursement