Case Study: CryoLife achieves 90% growth in invoice and purchase order automation with GHX EDI Mapping Managed Service

90% growth rate of combined invoice and purchase order automation

CryoLife, a leading manufacturer and distributor of medical devices, faced challenges with manual, error-prone order processing methods that caused delays and drained resources. Their recent growth and customer pressure drove a need to automate all purchase order transactions and integrate them with their SAP system. They partnered with vendor GHX and its EDI Mapping Managed Service to address this.

GHX provided the expertise to create custom maps, allowing purchase order data to flow seamlessly to and from CryoLife's SAP system. This solution automated order processing for over 500 trading partners, resulting in a 90% growth rate in combined invoice and purchase order automation and an 88% growth in invoice volume. Customer service was improved with real-time order visibility and acknowledgment times as fast as 30 minutes.

CryoLife

Joni Rusmali

SAP Analyst