Case Study: Froedtert Health doubles trading partners and boosts EDI utilization with GHX

100% Increase in the number of trading partners in six months

Froedtert Health, a major health system in Wisconsin, faced challenges with low EDI utilization and complex data management following a period of rapid growth through acquisitions. Their disparate systems and multiple connections with vendor GHX resulted in cumbersome maintenance and errors. Their goal was to increase EDI usage and streamline operations, particularly after the opening of a new distribution center revealed their true utilization rate was far lower than previously believed.

To address this, GHX implemented a consolidated, single connection to its exchange platform. Froedtert Health utilized GHX's Registration Center to efficiently onboard trading partners and leveraged the CCXpert tool for improved price management. This solution from GHX doubled the number of active EDI trading partners and increased EDI utilization by 10% within just six months. The consolidation also streamlined maintenance processes and prepared the organization for future growth with a much cleaner data foundation.

Froedtert & MCW

Jack Koczela

Director of Supply Chain Services