Case Study: LocalTapiola achieves modern, transparent sales performance management with GGS IT Consulting

LocalTapiola - Customer Case Study

LocalTapiola, a major Finnish insurance company, faced the challenge of an outdated and overly complex Cobol-based Sales Performance Management (SPM) system that was difficult to maintain and understand. The legacy system was a patchwork that lacked transparency, making it nearly impossible to manage commissions and targets for its large sales force effectively. The company selected vendor GGS IT Consulting to implement a modern, cloud-based beqom SPM solution to address these critical issues.

GGS IT Consulting implemented the new SPM system using the SAFE Agile methodology, ensuring open communication and successful adaptation to ongoing changes within the client's parallel IT transformations. The solution provided a fully parameterized system for complex commission calculations, a self-service portal, and integrated Business Intelligence reporting. The results were highly successful, saving an estimated 3000 hours yearly, providing full calculation transparency, and enabling the client's team to operate the new system efficiently before the old one was decommissioned. The director of Compensation and Benefits at LocalTapiola reported being 95% happy with the new system and 100% happy with the GGS team.

LocalTapiola

Jari Collan

Director of Compensation and Benefits