Case Study: MAPFRE boosts developer productivity with GFT's Gen AI chatbot

MAPFRE halves developer search time with GFT

MAPFRE, a multinational insurance company and the largest insurer in Spain, faced a significant challenge in helping its 2,000+ global developers efficiently search a vast technical library containing over 10,000 documents and APIs. This time-consuming process hindered productivity and risked inconsistent technology use. Partnering with vendor GFT, MAPFRE sought a generative AI solution to streamline search and retrieval.

GFT built and delivered a generative AI chatbot on AWS in just four months. The solution integrated with MAPFRE's existing marketplace portal, providing developers with instant, natural language access to over 60,000 APIs. This implementation by GFT halved the time developers spent searching, saving 50% of their time and enabling them to focus more on coding. The project was hailed as a strategic breakthrough and showcased as a "greatest innovation" at the AWS Summit.

MAPFRE