Case Study: MAPFRE boosts developer productivity with GFT Technologies' Gen AI chatbot

MAPFRE halves developer search time with GFT Technologies

MAPFRE, a multinational insurance company, faced a challenge in helping its global developers efficiently search through a vast technical library containing over 10,000 documents and APIs. This time-consuming process hindered productivity and the consistent use of technology. GFT Technologies built a generative AI chatbot on AWS to address this, providing a natural language interface integrated into MAPFRE's existing marketplace.

The solution implemented by GFT Technologies gave developers instant, secure access to over 60,000 APIs and technical documentation, cutting search time in half. This resulted in a significant boost to developer productivity and ensured consistent technology standards across 25 countries. The project was completed in just four months and was recognized as a leading innovation at the AWS Summit.

MAPFRE