Case Study: Visionworks empowers employees and streamlines store communications with Zipline

Visionworks saves 10% of operating costs with Zipline

Visionworks, a leading US provider of eye care services, faced challenges in communicating with employees across its 750 retail stores. Their reliance on mailed binders, email, and an internal social network led to inefficient, siloed communications and poor execution tracking. To increase store execution and associate engagement, Visionworks turned to the vendor Zipline for a communications and task management solution.

Zipline provided a single digital platform for all communications, documentation, and task management. This solution empowered field leaders to assign and track tasks while giving associates instant access to information. The results included saving $234,000 in ground shipping costs, a 10% reduction in operating costs, and 91% of associates saving time on communications. Furthermore, 3,000 store associates reported easier operations and task management, and the paperless system significantly reduced environmental impact.

Visionworks