Case Study: UCI Health improves patient engagement and operations with Get Well’s GW RhythmX Smart Room technology

UCI Health launches smart rooms with GetWellNetwork to target 22% fewer readmissions

UCI Health sought to implement a comprehensive patient engagement strategy at its new state-of-the-art hospital campus to improve patient experience, operational efficiency, and clinical outcomes. They partnered with GetWellNetwork, implementing its GW RhythmX platform including the Get Well Stay and Get Well Loop solutions.

GetWellNetwork provided Smart Room technology and personalized care plans to unify bedside communication and post-discharge navigation. The implementation aimed to drive higher HCAHPS scores and reduce adverse events. Comparable deployments using Get Well's solutions have shown significant results, including a 22% reduction in 30-day readmissions, a 63% decrease in hospital-acquired infections, and a 67% relative reduction in 90-day post-discharge readmissions, alongside operational gains like fewer procedure cancellations.

UCI