Case Study: Southeastern VAMC improves Veteran discharge education with GetWellNetwork

Southeastern VAMC saves 3,700+ nursing hours with GetWellNetwork

a Southeastern VA Medical Center faced challenges with inconsistent and time-consuming discharge and medication education for Veterans. Nursing staff had limited time for in-depth teaching, leading to variable information quality and gaps reflected in patient feedback. Leadership also lacked visibility into education completion. To address this, they partnered with GetWellNetwork.

The solution involved implementing GetWell's standardized digital education platform, specifically the Medication Teaching and Discharge Readiness Pathways. This automated system delivered accessible content to Veterans at the bedside and provided staff with real-time dashboards. GetWellNetwork's technology resulted in an 84% Discharge Readiness Pathway completion rate, 77% of medication sheets viewed, and saved an estimated 3,777 nursing hours, while enhancing Veteran understanding and confidence.