Case Study: National Capital Region VA Medical Center reduces OMELOS by 26% with GetWellNetwork

National Capital Region VA Medical Center reduces OMELOS by 26% with GetWellNetwork

The National Capital Region VA Medical Center faced the challenge of reducing unnecessary hospital stays by better preparing its Veteran patients for discharge. They partnered with Get Well to implement Get Well's patient engagement technology, aiming to enhance patient education and ensure Veterans fully understood their follow-up care, medications, and medical equipment needs.

The solution involved delivering tailored educational content through Get Well's platform to empower Veterans at discharge. This initiative resulted in a measurable 26% reduction in observed minus expected length of stay (OMELOS), improving operational efficiency and patient outcomes for the Medical Center.