Case Study: Midwestern Health System boosts revenue by $1.9M with Get Well 360 from GetWellNetwork

Midwestern Health System boosts revenue $1.9M in 8 months with GetWellNetwork

Midwestern Health System, a health system in Ohio with five hospitals and over 125 clinics, partnered with the vendor GetWellNetwork to enhance patient engagement. Their challenges were to reduce readmission rates, grow patient volume for physician practices, improve patient loyalty, and increase the utilization of preventive care services. They aimed to achieve this using GetWellNetwork's Get Well 360 platform.

The solution from GetWellNetwork used mobile-first outreach to activate patients to seek preventive care, screened vulnerable populations for social needs, and provided high-tech care navigation to eliminate barriers to scheduling. As a result, the health system realized $1.9 million in patient revenue attributed to Get Well in just eight months, achieving 142% of its targeted revenue goal and an 18% conversion rate on desired patient actions.