GetWellNetwork
17 Case Studies
A GetWellNetwork Case Study
LifeBridge Health System, a major healthcare provider, faced the significant challenge of high maternal and infant mortality rates, which disproportionately affected Black patients in its Baltimore community. To address this, they partnered with GetWellNetwork to implement its Maternal Health solution, a comprehensive digital platform designed to provide support and resources throughout pregnancy and postpartum.
GetWellNetwork's solution used automated SMS text messaging and phone calls to deliver evidence-based health information, screen for social determinants of health needs, and connect patients to vital community resources. The program resulted in a 31% decrease in preterm delivery rates, a 22% reduction in C-sections, and a 61% reduction in NICU length of stay. Patient satisfaction was extremely high, with the program receiving an average rating of 8 out of 10 from LifeBridge Health patients.