Case Study: LifeBridge Health achieves 43% reduction in orthopedic readmissions with Get Well Guided Care

LifeBridge Health reduces orthopedic readmissions by 43% with GetWellNetwork

LifeBridge Health, a health system in the Baltimore area, sought to automate its post-discharge patient follow-up process to augment staff and reduce the need for time-consuming phone calls. To address this challenge, they partnered with GetWellNetwork and implemented its Guided Care digital care management solution.

GetWellNetwork's solution delivered personalized mobile outreach to patients, providing customized information based on their care plans and automatically escalating those at risk for readmission. The results were significant, including a 43% reduction in orthopedic readmissions and a 169% improvement in Google Star Ratings for one emergency department. GetWellNetwork enabled LifeBridge to support ten service lines with automated digital care and reach more patients effectively.

LifeBridge Health System