Case Study: Adventist Health achieves $120M in patient revenue with Get Well

Adventist Health realizes $120M in patient revenue with GetWellNetwork

Adventist Health, a faith-based nonprofit health system, sought to better serve its large patient population without overextending its staff. Their challenges included automating generic post-discharge check-ins, reducing time-consuming follow-up phone calls, and replicating successful clinical outcomes across many service lines. To address this, they partnered with vendor GetWellNetwork, utilizing their Point of Care Engagement, Guided Care, and other modules.

GetWellNetwork implemented a personalized, timely mobile outreach solution to optimize post-discharge clinical outcomes. This digital-first approach customized interactions based on care plans, automatically escalated at-risk patients, and collected patient-reported data. The results were significant, with GetWellNetwork helping Adventist Health realize $120 million in patient revenue attributed to the platform, serve 1.5 million patients, and generate over 20 million digital touchpoints.

Adventist Health