Case Study: Best Deliveries achieves 43% increase in deliveries and 28% more bookings with GetSwift

Best Deliveries gets efficient, delights customers, & scales up

Best Deliveries, a Los Angeles–based fast-food courier, was running on manual dispatching (phone, text and email), had no real-time driver visibility or consistent customer feedback, and lacked the technology to scale while cutting costs. To solve this, Best Deliveries turned to GetSwift and adopted GetSwift’s white‑labeled booking portal, automatic dispatching and driver apps to automate bookings and streamline operations.

GetSwift implemented automatic job booking, real‑time driver tracking, automated customer notifications and SMS feedback forms, giving Best Deliveries live dispatch visibility and business intelligence. As a result, Best Deliveries reduced complaints, sped up deliveries, cut late jobs and improved customer satisfaction — with bookings up 28% and completed deliveries up 43% after one year using GetSwift.

Best Deliveries