Case Study: The Peninsula Paris achieves resilient guest services and improved digital operations with Getronics

Getronics Uk Supports One of Europe’s Most Prestigious Hotels Located in the Heart of Paris

The Peninsula Paris, an iconic luxury hotel in central Paris, needed highly resilient voice, data, and guest-service technology to support automated in-room services, staff communications, and tight PMS integration. It partnered with Getronics for a hospitality-focused systems integration solution, including Cisco wired networking, Ruckus WiFi, and unified communications.

Getronics implemented a fully redundant, highly available infrastructure with secure WAN connectivity, NEC SV9500 voice services, and 24x7 proactive monitoring. The result has been consistent around-the-clock guest service, minimized risk from outages, and a more efficient workforce through smart devices and streamlined request handling, helping improve the overall guest experience.

The Peninsula Paris

Hervé Philippoteaux

IT Manager