Case Study: Bid Shopping achieves 24/7 high-availability IT and cost savings with Getronics

Getronics Ensures that the Tv Channels and websites of One of the Uk’s Best Loved Multichannel Retailers are Always Available

Bid Shopping, one of the UK’s best-loved multichannel retailers, needed a scalable, more cost-effective IT service model to support its near 24/7 live TV channels and websites. It also required a secure, highly available data centre and reliable support for its critical retail and broadcasting operations. Getronics was brought in to provide that foundation, including hosting and infrastructure support.

Getronics implemented end-to-end infrastructure services through its UK national Data Centre, covering Exchange email and data storage, a 24x7 service desk, server and LAN management, onsite desktop support, and service management. The result was a more stable IT environment, fewer high-priority incidents, reduced operational headaches, and greater efficiency for Bid Shopping’s IT team. Getronics also helped ensure 24/7 availability, giving Bid Shopping confidence that downtime would not disrupt revenue-generating live programming.

Bid Shopping

Paul Janse Van Vuuren

Head Of Information Systems