Case Study: RAC achieves greater agility and reduced IT costs with Getronics Managed Cloud

Getronics Drives Off Into the Cloud with Leading Uk Motoring Organisation, the Rac

RAC1, one of the UK’s leading motoring organisations, needed a more agile IT environment to support rapid growth, high call volumes, and the separation of its operations from Aviva. Getronics was brought in to manage the company’s infrastructure, website hosting, and service desk, while helping RAC1 modernize its IT to stay competitive.

Getronics implemented a managed cloud solution including IaaS, DRaaS, Microsoft Azure, website hosting, and Microsoft Enterprise Licensing under a renewed five-year contract. The move to a consumption-based model improved flexibility and scalability, reduced service desk contacts and costs through automation, and helped deliver a 23% year-on-year increase in Net Promoter Score.

RAC1

Steve Goodwin

Cio