Case Study: Sevenoaks District Council achieves greater collaboration and lower telephony costs with Getronics Unified Communications

Getronics Delivers Sevenoaks District Council with Unified Communications Solution with Microsoft Skype for Business

Sevenoaks District Council needed to replace an ageing, costly-to-maintain PABX system serving about 450 users across two sites. The council wanted a unified communications platform that would improve collaboration, support flexible working, reduce telephony costs, and keep service levels high; Getronics provided the Microsoft Skype for Business solution.

Getronics implemented a Skype for Business-based unified communications platform, integrating legacy analogue and digital telephony, emergency lift phones, the neighbouring authority’s Mitel system, and a Netcall Contact Centre via Direct SIP. The result was stronger collaboration, improved public interaction, and the ability for staff to work effectively from anywhere; Sevenoaks also cut travel and licensing costs, and Getronics delivered the project on time and on budget.

Sevenoaks

Michael Laver-Smith

It Manager