Case Study: ING Belgium (Unified Communications) achieves lower IT operations costs and unified communications with Getronics

Getronics Belux Helped Ing to Reduce it Operations Costs and to Unify Communications throughout the Organisation

ING Belgium needed to reduce IT and operations costs, improve security, and give employees more flexible, mobile ways to work. As part of its long-standing partnership with Getronics, ING turned to Getronics and its unified communications, security, and analytics capabilities to support its vision of becoming “The Bank of the Future.”

Getronics implemented a lean, innovative, and transparent solution built on Cisco ISE, Cisco ASA CX, Avaya Aura, and a cost analytics dashboard. Getronics’ work helped ING reduce IT operations costs, simplify billing and financial processes, better use underused infrastructure capacity, and unify communications across the organisation, while giving employees wireless access and more scalable unified communications services.

ING (Unified Communications)

Ditte Juriens

Head Global Delivery Control