Case Study: a major Brazilian bank becomes Getronics’ #1 IT provider with a high-performing payments software factory

a major Brazilian bank becomes Getronics’ #1 IT provider with 66% above-target productivity

The customer, a major Brazilian bank, required a CMMI Level 3 software factory partner with proven payments expertise to maintain and evolve its ecosystem serving over 73 million customers. The bank needed a vendor with strong technical capabilities and the ability to mobilize a dedicated team rapidly to ensure budget accuracy and sustainable delivery. Getronics was selected to provide this dedicated software factory service.

Getronics established a CMMI Level 3-certified software factory and built a dedicated team in just 15 days. The solution grew from one business area to 17, and the team scaled by 128%. Getronics was recognized as the bank’s #1 IT provider, consistently delivering 66% above client productivity targets and now supporting over 45 million active payment cards.