Case Study: Rentoza achieves 90% reduction in fraud attempts with GetID

Rentoza takes its customer service to a new level thanks to automated ID Verification

Rentoza, a fast-growing South African e-commerce startup, set out to make essential goods more accessible through flexible product subscriptions. As customer demand grew, the company needed a faster, more reliable way to verify users and reduce fraud during onboarding.

GetID implemented automated ID verification for Rentoza, including document verification, face match, and liveness checks via a cloud-based verification page. The solution was deployed in about one week, cut onboarding time to around 5 minutes, and helped reduce fraudulent transactions by 80–90% while improving data quality and customer experience.

Rentoza

Mishaan Ratan

Chief Marketing Officer and Co-Founder