Case Study: GetaPro speeds up customer onboarding with GetID

Freelance marketplace GetaPro integrates online ID Verification to automate onboarding

GetaPro is a freelance marketplace connecting talent with local demand. As the company expanded into more service categories and neighboring countries, it needed a faster, more reliable way to verify contractors’ identities and documents. Manual checks were taking 1–2 days, which slowed onboarding and did not meet customer expectations. GetaPro chose GetID’s online identity and document verification solution to automate KYC, support multiple languages, and improve trust in its marketplace.

GetID integrated quickly with GetaPro in less than two days, using features such as ID document verification, facial-similarity checks, and the GetID administrative portal. The solution reads documents accurately, reduces the need for multiple snapshots, and supports customized verification flows by country and language. As a result, most verification is now automatic, administrator time has dropped to just a few minutes, and onboarding has been significantly accelerated for GetaPro’s 6,000 active freelancers per month across 3 countries.

GetaPro

Aleksejs Kolpakovs

Сo-Founder