Case Study: E.Gulbja Laboratory speeds up contactless COVID test kit onboarding with GetID

E.Gulbja Laboratory speeds identity verification to 3 minutes with GetID

E.Gulbja Laboratory, a medical laboratory in Latvia, faced the challenge of making its contactless COVID-19 test kit distribution stations accessible to all clients, including those without local bank accounts. Their previous e-banking verification solution created limitations. To automate and speed up customer onboarding, they partnered with GetID for a remote identity verification solution.

GetID implemented its identity verification platform, which includes ID document verification and biometrics, integrating it via a Web SDK. This solution allowed customers to verify their identity online using a passport or ID card. The integration was completed in under two weeks. As a result, the average verification and onboarding time was reduced to just 3 minutes, providing thousands of people with fast and secure access to contactless testing.

E.Gulbja Laboratory