Case Study: Admiral Markets speeds up KYC onboarding with GetID

Admirals implements online KYC & ID verification to speed up the customer onboarding

Admiral Markets, now operating as Admirals, is a fintech company serving clients in more than 130 countries and onboarding around 30,000 active clients per month. To meet global KYC, compliance, and fraud-prevention requirements while reducing slow manual checks, the company needed a faster, more reliable customer identity verification process. It chose GetID’s online KYC and ID verification solution to improve onboarding and support both web and mobile channels.

GetID implemented automated identity verification with document checks, AML watchlist screening, facial similarity checks, and an administrative portal for real-time review. The result was a 90% decrease in customer turnaround time, a 40% increase in conversion, and onboarding reduced to about 6 minutes, with integration completed in 6 weeks. GetID also helped Admirals expand into new countries by enabling verification for clients previously difficult to onboard.

Admiral Markets

Andreas Ioannou

Head of Global Compliance