Case Study: Purdy & Power upgrades the client experience with Slick

Upgrading software for a 5-star client experience

Purdy & Power, a 12-stylist hair and beauty salon in Kent, wanted to upgrade its client experience but its old salon software, SalonIQ, was holding it back. Customers wanted to book online, take deposits, receive reminders, and enjoy small touches like review prompts and birthday cards, but the salon could not support these premium service expectations.

Slick provided the software and onboarding support Purdy & Power needed, including online booking, deposit taking, appointment reminders, Instagram Book Now integration, client history migration, and free team training. The salon says Slick has helped them create a smoother 5-star experience, double their 5-star Google reviews, and increase online bookings to 15%, with £30k in bookings generated via Slick marketing.

Purdy & Power

Alanis

Manager