Case Study: Routed Creative achieves a 5-star client experience with Slick

Routed Creative - Customer Case Study

Routed Creative Studio, a Leeds hair salon founded by colourist Verity Ollerenshaw, wanted a digital system that matched its carefully designed client experience. Moving away from a paper diary, the salon needed a simple way to manage appointments, send text reminders, and keep the day-to-day running of the business clear and easy to control. Slick was chosen because it was intuitive and easy to use, with a calendar that made everything straightforward to see.

With Slick, Routed Creative Studio gained salon software, free 1-2-1 training, mobile access, and responsive support, helping Verity manage clients more efficiently and feel fully supported. Slick helped the salon deliver a stronger client experience and improved business control, and the case study notes that it brought in 40 new clients in a month.

Routed Creative

Verity Ollerenshaw

Salon Owner