Case Study: Porters Barbers boosts online bookings and reduces no-shows with Slick

Porters Barbers gets 70% of bookings online with Slick

Porters Barbers, a four-site barber group, wanted to modernize its operations and reduce client no-shows. They needed to offer a convenient online booking experience that would appeal to their discerning clientele while protecting their revenue. They turned to the vendor Slick to implement a digital solution.

Slick provided an online booking system integrated with Instagram, making it easy for clients to book appointments at any time. A key feature was the requirement for a deposit at the time of booking, which drastically reduced no-shows and cancellations. Slick's smart diary technology also maximized bookings by preventing gaps in the schedule. As a result, over 70% of Porters Barbers' bookings are now made online, leading to fewer phone calls and increased client satisfaction.

Porters Barbers