Slick
21 Case Studies
A Slick Case Study
Luxfords, a hair and beauty salon with 10 stylists, was struggling with the inefficiencies of using a paper diary for its bookings and administration. The owner, Lori, found the manual process created chaos with scheduling errors, a lack of client contact details, and an overwhelming amount of after-hours admin work that detracted from her passion for hairdressing.
By implementing Slick's online booking software, the salon automated its appointment management. The solution provided 24/7 booking through social media, sent automated text reminders to reduce cancellations, and streamlined administrative tasks like payroll. As a result, Luxfords saved thousands of pounds from reduced no-shows, became a more organized and profitable business, and sent 783 text reminders to keep clients engaged.