Case Study: Luxfords saves time and reduces cancellations with Slick

How Slick helped Lori save time & stop cancellations

Luxfords, a 10-stylist hair and beauty salon in Kent, was still using a paper diary before moving to Slick. Owner Lori found the manual admin chaotic and time-consuming, with booking mistakes, missing client details, and hours lost handling messages, wages, and schedule photos outside salon hours.

By switching to Slick’s online booking, text reminders, and salon admin tools, Luxfords made it easier for clients to book anytime and reduced cancellations and no-shows. Slick also helped automate wages and improve organization, giving Lori her evenings back; she said the salon is now busier, happier, and thousands of pounds better off, with 783 text reminders sent.

Luxfords

Lori

Owner