Case Study: Grant Ashley Hair & Beauty reduces no-shows and streamlines salon bookings with Slick

Grant Ashlee Hair & Beauty - Customer Case Study

Grant Ashley Hair & Beauty is a family-run four-stylist salon in York that had long relied on pen and paper appointment books. After a major refurb, the team wanted to modernize how they worked, reduce the risk of unclear appointment details, and improve the overall client experience while keeping the business running smoothly.

Slick provided its salon scheduling, client record cards, and unlimited two-way SMS reminders, along with onboarding support for the team. The switch was described as easy, helped early adoption, and reduced no-shows dramatically by improving appointment reminders and punctuality. Grant Ashley Hair & Beauty also reported that 80% of clients rebook, and said they’ve used Slick for years and never looked back.

Grant Ashley Hair & Beauty