Case Study: Team London - Greater London Authority streamlines volunteer scheduling with Get Scheduled

Team London Greater London Authority - Customer Case Study

Team London, a volunteer program under the Greater London Authority, required an efficient way to recruit, schedule, and manage over 550 volunteers for its Ambassador Programme. The challenge involved planning for over 3,500 shifts and 15,000 hours of coverage across nine London locations, while ensuring a seamless experience for both new applicants and hundreds of returning volunteers from previous years.

The vendor, Get Scheduled, provided its volunteer scheduling and online booking portal. This solution allowed new volunteers to register directly into the system and enabled past volunteers to seamlessly re-register and book their preferred shifts. For the second consecutive year, Get Scheduled successfully supported the program, which is a key part of London's renowned volunteering initiatives.

Team London - Greater London Authority

Jen D'Souza

Senior Manager