Case Study: Rugby World Cup 2011 streamlines workforce scheduling with Get Scheduled

Rugby World Cup 2011 - Customer Case Study

Rugby World Cup 2011 faced the enormous logistical challenge of scheduling and managing approximately 8500 staff and volunteers across multiple venues for a six-week tournament in New Zealand. The organization selected Get Scheduled as its Workforce Management solution following a competitive tender process, favoring its major events pedigree, flexibility, and speed of deployment.

Get Scheduled implemented its system within a four-week period, creating and managing over 84,700 shifts. The solution delivered 100% uptime and sent tens of thousands of communications, dramatically streamlining operations. Furthermore, its forecasting tools helped optimize volunteer meal allocations and provided detailed expenditure reports, contributing to the event becoming the most profitable Rugby World Cup in history.

Rugby World Cup 2011

Nanine Artup

Workforce Operations Manager