Case Study: ICC Champions Trophy 2013 achieves efficient volunteer recruitment and scheduling with Get Scheduled

ICC Champions Trophy 2013 - Customer Case Study

The organizing committee for the ICC Champions Trophy 2013 needed to efficiently recruit, interview, train, and manage 800 volunteers across three venues with a small team. They required a detailed workforce management system to handle this challenge. The vendor Get Scheduled was selected to provide its 'Pro' volunteer registration and scheduling solution.

Get Scheduled implemented a system featuring an online registration form, applicant tracking, and advanced scheduling and communication tools. This allowed for the efficient review of applications, scheduling of interviews and training, and management of volunteer shifts. Get Scheduled saved the customer in excess of 200% of the system's costs by eliminating the need to hire additional administrative staff, while also ensuring a great volunteer experience and providing accurate management information.

ICC Champions Trophy 2013

Ally Jarvis

Head of Cricketeers Programme