Case Study: Glasgow Life streamlines volunteer scheduling and communication with Get Scheduled

Glasgow Life - Customer Case Study

Glasgow Life, a cultural and sporting organization, needed a system to manage the recruitment, training, and deployment of over 1,000 volunteers for the 2014 Glasgow Commonwealth Games. With a small administration team and a very short timeframe, they required a robust volunteer management solution to handle the complex process efficiently.

Get Scheduled provided its workforce management system to address this challenge. The platform’s advanced scheduling tools allowed the small team to quickly create and communicate schedules, while automatic SMS and email alerts kept volunteers informed. A volunteer portal enabled shift swaps and self-service updates. The solution significantly reduced administration time, ensured clear communication, and provided excellent duty of care through features like attendance tracking and detailed reporting on volunteer requirements.

Glasgow Life

Claire Shiel

Volunteer Manager