Case Study: Catholic Charities USA streamlines volunteer management with Get Connected by Galaxy Digital

Catholic Charities Uses Get Connected to Simplify Multi-Location Reporting Requirements

Catholic Charities USA, including offices in Cleveland, Dallas, and Milwaukee, needed a better way to manage volunteer engagement across multiple locations and programs. Their teams were struggling with manual scheduling, inconsistent Excel-based reporting, duplicate data, and the need to submit accurate volunteer hours and demographic information to Catholic Charities USA, all while trying to keep volunteers engaged and retained.

Using Get Connected by Galaxy Digital, the organizations implemented custom program pages, self-service registration and scheduling, automated reminders, digital waivers, and robust reporting tools. Get Connected helped them centralize volunteer management, reduce administrative work, improve reporting accuracy, and boost participation and retention; the case study also cites research suggesting centralized volunteer platforms can increase engagement by up to 25% and reduce repetitive tasks by as much as 30%.

Catholic Charities USA

Mallory Packard

Catholic Charities Diocese of Cleveland