Case Study: Truly Noble Services achieves real-time operational insight and increased efficiency with CARET

Truly Noble Services - Customer Case Study

Truly Noble Services, led by President James Easley, was struggling with spreadsheets and manual processes that left the construction firm without real-time visibility into projects, costs, and sales activity. CARET stepped in to deliver a fully integrated technology stack—implementing the Results Business Suite (integrated with QuickBooks) and the SmartVault document management solution—to replace fragmented systems and enable mobility and immediate access to data and documents.

CARET customized Results to match Truly Noble’s workflows and integrated SmartVault for 24/7 document access, letting employees scan, attach and view documents from any record. The change moved job costing from roughly a month after completion to day‑to‑day visibility, supports ~1,000 projects/month and 300+ contractors (with plans to double), improved sales pipeline tracking, sped customer service, and delivered measurable operational efficiency and increased profitability.

Truly Noble Services

James Easley

President